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Authorization Error Handling

Author 谢周轩Updated 2025-09-13 11:45:46Doc ID 2241165 words · 1 min readView original ↗

1. Functional Description

Authorization Error Handling

2. Operating Instructions

2.1 Number of vehicles exceeds authorized number

Processing method:
Log in to the WEB with admin, look at the number in the device management, and then manually delete the device;
Make the number in the WEB "device management" less than or equal to the data in the "console" software license;
Or contact Tongtianxing business colleagues, feedback phenomenon, increase authorization;

Example:
200 GPS devices are authorized, but 200 video devices are added to the system, and the processing method is to modify the device type.
Single modification device type:

navicat tools are required to uniformly modify the device type and execute SQL statements:
update jt808_device_info set DevType = 5(5 is positioning terminal, 7 is video terminal)

2.2 Authorization Expired

Handling method: contact Tongtianxing business colleagues, feedback phenomenon, modify the validity period of authorization;

2.3 authorization pattern is incorrect

Processing method: contact Tongtianxing business colleagues, feedback phenomenon, modify the authorization corresponding to the signature or remove the signature;

Source help.cmsv7.com
839 documents · 211 videos · docs.alwaycare.com