CMSV6Help Center
/
839 DOCS · 211 VIDEOS中文

Why do some alarms have no attachments?

Author 杨海青Updated 2025-09-28 13:47:01Doc ID 1898108 words · 1 min readView original ↗
Problem Phenomenon

1. The alarm device has not uploaded the attachment
The following figure shows that there is no attachment, which may be that the equipment has not transmitted the attachment to the platform, or the alarm is the cause of level 1 alarm. In most places, active safety protocols are level 1 alarm and do not need to upload attachments.

2. Check that the active security alarm attachment prompt file does not exist
The active security alarm attachment prompt file does not exist, which may be due to insufficient disk space for storing attachments. The software has performed the task of automatically overwriting attachments with earlier dates.

Source help.cmsv7.com
839 documents · 211 videos · docs.alwaycare.com