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Some channels of real-time video of Ruiming equipment cannot be previewed.

Author 谢周轩Updated 2025-10-14 14:17:56Doc ID 233474 words · 1 min readView original ↗

1. problem phenomenon

After closing the real- time video and then starting the video, some channel videos cannot be previewed normally.

2. the cause of the problem

If the device determines that the video link is normal, the device does not process the received video preview instruction. Some problems are solved by issuing stop instructions to the equipment first.

3. The Solution

Update to the server version after 7.16_0124 (inclusive) to solve some problems.

Source help.cmsv7.com
839 documents · 213 videos · docs.alwaycare.com