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WEB Operation Prompt System Abnormal Solution

Author ankangUpdated 2026-03-20 18:13:05Doc ID 2562296 words · 1 min readView original ↗

1. problem description

  • web operation prompt system exception

2. operating instructions:

2.1 missing data sheet

  • 1 . Find the error (error) character in the CMSServerV6/tomcat/logs/log_error file. Generally, the error indicates that a table is missing.

  • 2 go to bin/sqldata/createdatabase. SQL to find the missing data table code. after finding it, copy all statements related to this data table, paste it into the navicat tool for execution, and restart the server software after execution.

  • 3 . After the server restarts, check the version of the server software in the db_version in the navicat:

  • 4 . Use a calculator to convert the version value (calc) into hexadecimal

  • 5 . Compare the obtained value with the version number of the latest version of SQL file in the sqldata folder of bin directory to see if it is consistent. If it is consistent, the problem has been solved. If the value is older than the version number of the latest version SQL file in the sqldata folder of the bin directory, repeat the above operation again or several times.

2.2 Missing Field

  • 1 . Find the error (error) character in the CMSServerV6/tomcat/logs/log_error file. The general error prompt is the lack of a field

  • 2 . Go to bin/sqldata/createdatabase. SQL to find the data table code where the missing field is located. After finding it, copy all statements related to the data table and paste it into the navicat tool for execution. The execution method is the same as "missing data table". After execution, restart the server software (if you cannot determine which data table the field belongs to, please contact the engineer for processing).

2.3 code error

  • This situation is a code error. The customer cannot solve it by himself and needs to find an engineer to deal with it.
Source help.cmsv7.com
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